Skip to end of metadata
Go to start of metadata

Problem

When I move to step 3, the Video Recording step is not completed.

Solution

When you move to step 3, there will be a pop-up about camera and microphone permission on the upper left corner of the browser. You should click the "Allow" button.

Problem

When I move to step 3, the Video Recording step is not completed. Webcam sharing gets error without being asked.

Solution

You need to authorize Google Chrome for Camera and Microphone on Windows.


Please visit the link for the solution video.



Full Screen Mode

If full-screen mode is active, the system will automatically redirect to the exam page while performing the following steps. To complete the steps, you will need to cancel the process with the "Cancel" button and start over.

  • Go to start
  • Open Settings 
  • Open Privacy 
  • Open Camera 
  • Allow apps access to your camera, turn access On

       


Problem

When you move to step 3, I clicked the "Block" button on the camera and microphone pop-up. I click the "Retry" button to retrieve but the permission pop-up does not appear.

 

Solution

You should change your choice by following the steps below;

  • Go to button on the upper right corner of the browser.
  • Click the "Settings"

          

  • Open Site Settings  

           

  • Open Camera Permissions

            

  • You will see Witwiser on the block list

           

  • Click Witwiser line and change to "Allow" the camera and microphone permissions.