You can create a support request using the Witwiser Service Desk application.
Steps to follow:
1- Creating a new user
- If this is your first time to create a support request, you must create a New User. If you have created a user before and do not remember your password,
you can get your password by typing your e-mail adress in the Forgot My Password step. - After logging into the system, you can create a support request under the relevant category by typing witwiser in the search bar.
2. I forgot my password
After creating a new password and logging into the system, the directions in the "Create Support Request" heading should be taken into account for support registration.
3. Creating a Support Request
You should write your problem in detail in the "Description" field. You should also write your e-mail address and phone number in the Description field.
For a quick solution to your problem, if you have a screenshot / error image, you can send it to us in the "Attachment" section.
When you click on the <Create> button after entering information in the "Summary" and "Description" fields, you will have reported your problem to our technical team.
Our technical team will investigate your issue shortly after you register. For this reason, it is important that you convey your problem clearly, in detail and clearly.
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You can follow your support requests under My Service Desk Requests. For support requests, notifications are made by e-mail.
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You can follow your support requests up My Service Desk Requests. You are informed by e-mail for your support requests. |
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