...
After completing the steps listed below, click button.
Problem
I can not see myself at the camera frame on the photo identification step. / I see myself on the left side and take a photo but it can not be shown in the photo frame on the right side and it is not verified. / The camera and photo frame are seen fully black.
/ /
Solution
- If there are any virtual camera applications on your computer, all should be deleted.
- If you use an external camera, the computer's camera should be disabled on the Device Manager screen.
Panel bgColor #fff - Go to the Device Manager screen
- Right-click for the unused cameras and choose the "Disable device"
...
Info |
---|
Do you still have a problem? If you are a Mac OS user, Please visit Webcam Problems / Mac OS. If you are a Windows user, Please visit Webcam Problems / Windows |
Info | ||
---|---|---|
| ||
Please click the link for watching the solution video. |
...