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After completing the steps listed below, click button.

Problem

I can not see myself at the camera frame on the photo identification step. / I see myself on the left side and take a photo but it can not be shown in the photo frame on the right side and it is not verified. / The camera and photo frame are seen fully black.

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Solution

1. If there are any virtual camera applications on your computer, all should be deleted.
2. If you use an external camera, the computer's camera should be disabled on the Device Manager screen. 

   
   

   Panel
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   Go to the Device Manager screen Image Added Right-click for the unused cameras and choose the "Disable device" Image Added

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