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• The second option is choosing the internal device in sound settings.
  • Right-click the Sound Icon  in the lower right of your screen
  • Click Open Sound Settings
  • Select the internal device if multiple active

Important: If you need to listen to audio during the exam, be sure that you can listen/hear the voice on the browser. You may test that via opening a video on the browser. If you can't hear, select the output device that you can hear the voice

Problem

The screen sharing pop-up can not be seen.

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2- It may be due to the Witwiser Chrome plugin. If the Witwiser Chrome plug-in was installed and deleted before starting the test, the exam page needs to be refreshed with ctrl + shift + R before starting the test.

3-  If you click somewhere while the screen sharing pop-up is opening, screen sharing pop-up can move to the background. Please check the background and return it foreground. Then please approve for screen sharing.

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Problem

Screen sharing verification is overrunning and screen sharing can not be able to perform.

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