Problem
My webcam is broken/missing, can I have the exam?
Solution
Unfortunately, You must have a working webcam to start the online exam.
Problem
When I move to step 3, the Video Recording step is not completed. Webcam sharing gets error without being asked.
Solution
Click icon that is located at the address bar.
After completing the steps listed below, click button.
Problem
I can not see myself at the camera frame on the photo identification step. / I see myself and take a photo but it can not be shown in the photo frame on the right side. / The camera and photo frame are seen completely black.
/ /
Solution
- Sınava girilen bilgisayarda sanal kamera uygulamaları yüklü ise, bu uygulamalar bilgisayardan silinmelidir.
- Bilgisayarın kamerası bozuk ise ve harici kamera kullanılıyor ise, "Device Manager / Cihaz Yöneticisi" üzerinden bozuk kamera devre dışı bırakılmalıdır.
- Cihaz Yöneticisi / Device Manager açılır.
- Kullanılmayan kameraların üzerine sağ tıklanarak "Cihazı devre dışı bırak" seçimi yapılır.
Do you still have a problem? If you are a Mac OS user, Please visit Webcam Problems / Mac OS. If you are a Windows user, Please visit Webcam Problems / Windows
Video
Please click the link for watching the solution video.
Related articles